Refund Policy
Last updated: September 29, 2026
At 2Compress, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
60-Day Money-Back Guarantee
We stand behind every 2Compress ankle sleeve with a 60-day money-back guarantee. If you are not satisfied for any reason, you may request a refund within 60 days of your delivery date.
How to start a return
Email us at support@twocompress.com with your order number and the reason for your return. Our team will respond within 1–2 business days with instructions. Please do not send items back before contacting us.
Return conditions
- Requests must be made within 60 days of delivery.
- Because this is a personal-care product, we ask that returns be handled with reasonable care and cleanliness.
- Proof of purchase (order number or confirmation email) is required.
Refunds
Once your return is approved, your refund is issued to your original payment method within 5–10 business days. Depending on your bank, it may take additional time for the funds to appear.
Exchanges
Ordered the wrong size? We will gladly help you exchange it. Email support@twocompress.com and we will arrange the correct size.
Damaged or incorrect items
If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery with a photo and your order number. We will send a replacement or issue a full refund at no cost to you.
Return shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Original shipping charges (if any) are non-refundable.
Questions
Email support@twocompress.com and we will be happy to help.